Privacy Policy

1. Introduction

Welcome to by unat management ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tour services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and similar contact details you provide when booking a tour or contacting us.
• Booking Information: Tour preferences, travel dates, number of guests, and special requests.
• Payment Information: Credit card details and billing address (processed securely through our payment providers).
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us via email, phone, or WhatsApp.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm tour bookings and reservations
• Send booking confirmations, reminders, and updates
• Respond to your inquiries and provide customer support
• Improve our website, services, and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations and resolve disputes
• Prevent fraudulent transactions and monitor against theft

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, email service providers).
• Tour Partners: Local guides and transportation providers necessary to fulfill your booked tour experience.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records are typically retained for 7 years for accounting and legal purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: